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Disney Cruises Cancellation Policy

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Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-888-766-6420 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.

Disney Cruise Line's Temporary Cancellation Policy
NEW [Temporary] Policy: For Guests booked in non-Suite and non-Concierge categories on sailings through September 30, 2022, the cancellation fee schedule has been temporarily relaxed to 59 days prior to sailing. Additionally, for any sailings on or before May 31, 2022, you can change your sail date up to 15 days prior to departure. Terms apply.

Do you have a Disney Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.

Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of Guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's Travel Agent if the reservation is made through a Travel Agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate.

Cruises 1 to 5 Nights

Days Prior to Departure Cancellation Charge Per Guest
89 - 45 Days Deposit per Guest
44 - 30 Days 50% of vacation price per guest
29 - 15 Days 75% of vacation price per guest
14 - 0 Days No refund

Last Modified: 04/11/2022

Cruises 6 Nights or More

Days Prior to Departure Cancellation Charge Per Guest
119 - 56 Days Deposit per Guest
55 - 30 Days 50% of vacation price per guest
29 - 15 Days 75% of vacation price per guest
14 - 0 Days No refund

Last Modified: 04/11/2022

Suite and Concierge Staterooms: All Sailings

Days Prior to Departure Cancellation Charge Per Guest
Booking - 90 Days Deposit per Guest
89 - 56 Days 50% of vacation price per guest
55 - 30 Days 75% of vacation price per guest
29 - 0 Days No refund

Last Modified: 04/11/2022

CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NON-REFUNDABLE and NON-TRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.

Cancellation Policies are subject to change by the cruise line. For the most current Disney Cruises and Refund Policies, please refer to the Disney Cruises website or a Disney Cruises brochure.

Link to Disney Cruises cancellation policies:
https://disneycruise.disney.go.com/contracts-terms-safety/terms-conditions/united-states/