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Crystal Cruise Line Cancellation Policy

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Last Updated: September 2026 | Reviewed by: Daniela Cervantes, Staff Writer

Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-888-766-6420 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.

All cancellation requests for Crystal Cruises must be submitted in writing through your authorized travel advisor or directly to Crystal Cruises. The official date of cancellation is defined as the business day on which written notice is received. Cancellation fees apply per person based on the length of the voyage and the date written notice is submitted relative to departure.

A non-refundable administration fee per booking applies to early cancellations outside the percentage penalty window. Voluntary termination of a cruise in progress by the guest results in full forfeiture with no refund. Travel protection premiums are non-refundable, and Crystal Cruises is under no obligation to issue partial refunds for guests who disembark prematurely.

Standard Voyages (39 Days or Less)

Days Prior to Departure Cancellation Charge Per Guest
121+ - Days $125 per booking administration fee
120 - 91 Days 25% of total fare
90 - 76 Days 50% of total fare
75 - 51 Days 75% of total fare
50 - 0 Days No refund

Last Modified: 09/11/2026

Grand Voyages & Extended Sailings (40 Days or Longer)

Days Prior to Departure Cancellation Charge Per Guest
181+ - Days $250 per booking administration fee
180 - 151 Days 25% of total fare
150 - 121 Days 50% of total fare
120 - 91 Days 75% of total fare
90 - 0 Days No refund

Last Modified: 09/11/2026

Cancellation Policies are subject to change by the cruise line. For the most current Crystal Cruises and Refund Policies, please refer to the Crystal Cruises website or a Crystal Cruises brochure.

Link to Crystal Cruises cancellation policies:
http://legacy.crystalcruises.com/legal.aspx?stb=1