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Costa Cruises Cancellation Policies

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Last Updated: September 2026 | Reviewed by: Daniela Cervantes, Staff Writer

Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-888-766-6420 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.

If the Guest cancels this Contract for any reason, they will be refunded the Cruise Fare paid and taxes, or a portion thereof, depending on the specific itinerary and when the Contract was canceled. Cancellations and refund requests must be communicated to the Carrier by calling 1-800-GO-COSTA during business hours and before the cruise departure date. All documents (deposit receipts or passage tickets) issued by Carrier must be returned before a refund can be processed.

Cancellation charges, per person, will be assessed as follows:

All Programs (Excluding World Cruises and Asia):

Days Prior to Departure Cancellation Charge Per Guest
14 - 0 Days 100% of cruise fare
29 - 15 Days 75% of cruise fare
59 - 30 Days 50% of cruise fare
89 - 60 Days $400 USD
Until - 90 Days $50 USD

Last Modified: 09/11/2026

Costa Serena (Asia):

Days Prior to Departure Cancellation Charge Per Guest
9 - 0 Days 100% of cruise fare
29 - 10 Days 75% of cruise fare
89 - 30 Days 50% of cruise fare
269 - 90 Days 15% of cruise fare

* Please note the penalty fees applicable to this itinerary: from March 20, 2025, for cruises departing before Dec. 14, 2025, the conditions highlighted in yellow in the table below will apply.

Last Modified: 09/11/2026

World Cruise

Days Prior to Departure Cancellation Charge Per Guest
14 - 0 Days 100% of cruise fare
29 - 15 Days 75% of cruise fare
89 - 30 Days 50% of cruise fare
269 - 90 Days 25% of cruise fare
Until - 270 Days 15% of cruise fare

Last Modified: 09/11/2026

Failure to arrive at the port of embarkation is considered a "No Show". A "No Show" will result in a 100% cancellation fee. If a guest anticipates a delay on the embarkation day, the emergency number listed on the cruise itinerary must be contacted. If the guest, for any reason, does not present themselves on the sailing date or interrupts a voyage that has already started, the guest shall not be entitled to any refund.

Cancellation and administrative charges apply to both individual and group bookings. The above charges do not include cancellation or change fees that may be applied by air carriers, hotels, or other independent contractors, which will be assessed in accordance with each supplier's policies. Guests booked through a travel agent must contact their agent to cancel. Cancellation fees, per person, are based on when Costa receives notice of cancellation.

Cancellation Policies are subject to change by the cruise line. For the most current Costa Cruises and Refund Policies, please refer to the Costa Cruises website or a Costa Cruises brochure.

Link to Costa Cruises cancellation policies:
http://www.costacruise.com/contents/USA/pdf/Passage_Ticket_Contract_USA2015.pdf